Case No. 1644Consumer dispute (restricted view tickets, breach of contract) · Co. Dublin · 29 Aug 2024

Ticketmaster ordered to refund Coldplay fan over restricted view seats at Croke Park

Judge Peter White at Dublin District Court ordered Ticketmaster to fully refund James McGetrick €332 for two presale tickets to a Coldplay concert at Croke Park in August 2024, after he and his wife were unable to see the band from their 'restricted view' seats in the Hogan Stand. Ticketmaster did not attend the hearing to contest the small claims action.

  1. Reportednot reported
  2. Arrestednot reported
  3. Chargednot reported
  4. In court20 May
  5. Verdict
  6. Sentenced
reportedhappened, not reportedlatest stagenot yet

Key facts

consolidated from all reports
9 statements extracted from the articles
  • whatThe fan bought two presale tickets totalling €332. (irishtimes.com)
  • whatThe overhang from the upper Hogan Stand hindered their view. (irishtimes.com)
  • whatPopcorn and litter was thrown at the couple by other concertgoers. (irishtimes.com)
  • whatTicketmaster offered €190 as a settlement. (irishtimes.com)
  • whereThe seats were in the fourth row from the back of the Hogan Stand at Croke Park. (irishtimes.com)
  • whereMcGetrick lives on Corrib Road, Terenure, Dublin 6. (irishtimes.com)
  • whenThe concert took place on 29 August 2024. (irishtimes.com)
  • courtThe District Court ruled the claim should have been brought against Ticketmaster rather than the promoter MCD. (irishtimes.com)
  • courtJudge Peter White granted a decree in favour of McGetrick after Ticketmaster did not attend. (irishtimes.com)

The reporting

newest first
  1. 20 May2025
    Ticketmaster ordered by court to refund Coldplay fan who could not see band from his seat at Croke Park

    Reports the outcome of a small claims case in which the court granted a decree in favour of the claimant after the defendant failed to appear.

    victim, James McGetrick, male, irish (judged from name)James McGetrickvictim, female